IT Security and MSP’s

IT Security and MSP’s

Case Studies

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IT Security and MSP’s

The Objective of the Study

A leading research and consulting organization wanted to understand the market penetration of managed security solutions.

The overall objective of this study and interviews with customer focuses on: -

  • To explore the current preparedness of organizations against IT Security in Canadian Market.

  • Understand organizations’ perspective on distinction between Standard and Fully managed security.

  • Evaluating third-party managed security providers.

Key Screening Points

  • Executives should be from the IT, Operations, or IT Security function from large and enterprise-level organizations.

  • Respondents must be leading or closely associated with their organization’s managed service providers.

  • Employee’s size should be 500-1000 for Larger mid-market and 1000+ for Enterprise segment.


Key Discussion Points

  • Uncover key challenges while evaluating managed security solutions.
  • What are the business challenges or pain-points when dealing with the clients?
  • Assessing how organizations evaluate different managed security solutions such as Network Security (Firewall, Email, Intrusion Protection) and Endpoint Security (Anti-virus)
  • Understanding the decision-making process in the end-to-end evaluation phase and scope of security services.

Industry-Wise Counts

HBG Solution

  • Within 2 weeks, HBG team successfully identified, mapped, and scheduled appointments with 20 experts across Canada.
  • Our team screened these experts following a 2-step validation process: -
    • Mapped and shortlisted experts matching the scope while using our proprietary internal database and supplementing top sources such as LinkedIn, ZoomInfo, D&B etc.
    • Validated all shortlisted profiles while screening every prospect over the phone and shared final candidature for our client’s review/ approval.
  • With 100% show rate, HBG team ensured every screened expert joins the consultation call at the agreed appointment data and time.
  • Our team met the overall quota within the stipulated timeframe and ensured high quality experts are on-boarded.

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