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Technical Services

Technical Services

Case Studies

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Technical Services

The Objective of the Study

Our client wanted to gauge the expert’s opinion on “implementation of a software solution to improve business processes for your company” for different industry verticals. The total sample size being 18 was further segmented into three different sub-categories – 6 from Process Simulation or Operator Training Simulators and 6 from Engineering, Design, Engineering Info Management and 6 from Value Chain Optimization category approaches falling under the following industries: Oil/Gas - refining /downstream/raw material processing, Power transmission or distribution, Power generation, including renewables, Chemicals or Petrochemicals manufacturing.


Key Screening Points

To be able to qualify for the final discussion, the expert had to qualify under the following criteria’s:


  • The expert should have participated in the implementation of a software solution to improve business processes for your company.

  • The expert should personally participate in demos with providers of implementation of this solution.

  • The expert should strictly fall under the Capital Project Management, Engineering, IT, Maintenance, Process Engineering, Supply Chain in order to participate in the research study.

  • The total employee size of the organization should be 750 + employees globally.

Key Discussion Points

While on the final call, the key areas to be discussed are as follows:

  • The expert’s current role’s responsibilities with their company must include Sandbox or POC, Software acceptance testing, Software installation or configuration, Software troubleshooting.

  • The expert’s must have led the team responsible for the implementation or should be a member of the team that managed the implementation.

  • The company must had faced major challenges that were highly visible and caused stress for the company or the implementation must have been difficult that they decided to start over with a new provider.

HBG Solution

  • Within 4 weeks, the HBG team successfully identified, mapped, and scheduled appointments with 18 experts across the US, EMEA, APAC, LATAM.
  • Our team screened these professionals following a 2-step validation manner: -
    • Mapped and shortlisted professionals matching the scope at the same time as the usage of our proprietary internal database and supplementing pinnacle resources inclusive of LinkedIn, Zoom Info, D&B, etc.
    • Validated all shortlisted profiles whilst screening every prospect over call and shared final candidature for our client’s assessment/ approval.
  • With a 100% show rate, the HBG group ensured every screened professional joined the session on the agreed appointment date and time.
  • Our group met the overall objectives inside the stipulated time frame with the most excellent performance and efforts.

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