Welcome HBGTM is committed to highest standards of integrity and social responsibilities, and HBGTM expects all vendors to engaged in providing services to HBGTM(“Vendors”) to have, or to make, a similar commitment. The HBGTM vendor code of conduct (“Code”) describes HBG’sTM expectations for how its vendor conduct business.
The vendor and/or third-party intermediaries declares herewith:
Vendors must adhere to all applicable local, state, national and international laws and regulations, including but not limited to labor laws, health and safety regulations, environmental laws, and anti-corruption statutes.
As a global company, HBGTM is subject to all relevant anti bribery and corruption laws including, but not limited to Prevention of Corruption act, 1988, the Foreign Contribution Regulation Act, 2010 (FCRA), Prevention of Money Laundering Act, 2002 (PMLA)etc. as amended from time to time and any other parallel laws and regulations applicable in their jurisdiction. The Vendor should ensure that they comply with the relevant anti-bribery and corruption laws in both letter and in spirit. The vendors shall ensure the following:
This includes cases where HBG employee or director has any interest in the Vendor's business, such as personal connections, investments, or directorships. Vendors must promptly disclose any conflicts of interest that arise during empanelment or at any time before, during, or after engagement.
Quality Assurance: Provide services that meet or exceed agreed specifications and industry standards.
Timeliness: Adhere to agreed timelines for delivery. Inform us promptly of any potential delays and take necessary actions to mitigate them.
Continuous Improvement: Strive for ongoing improvement in your processes and services to enhance quality and efficiency.
Vendors shall uphold standard of fair-business, act accordance with national/international competition laws and not participate in price fixing, market or customer allocation, market sharing or bid rigging with competitors.
Vendor shall respect the intellectual property rights of others.
Vendor must comply with all applicable trade and sanctions laws and regulations.
Protection of Information: Safeguard all confidential and proprietary information received from HBGTM. Do not share such information with unauthorized parties.
Data Security: Implement robust measures to protect sensitive data from unauthorized access, alteration, or loss.
Data Privacy: Protect personal information in compliance with all applicable laws and regulations. Personal information provided by or collected on behalf of HBGTM must only be used, accessed, and disclosed as permitted by the Service Agreement and Data Protection agreement between the parties and in compliance with all applicable laws and regulations.
HBGTM is committed to uphold human rights of the workers and treating them with dignity and respect. HBGTM expects its vendors to support and respect the protection of internationally proclaimed human rights.
Employment Laws: Vendors must comply with all applicable wage and labor laws and regulations. Use of temporary, dispatch, contractual and outsourced labor/employees shall be in accordance with all applicable laws and regulations.
Respectful Treatment and Non-Discrimination: vendor shall ensure respectful treatment to all employees and stakeholder. Prohibit any form of harsh or inhuman treatment including but, not limited to, sexual harassment, sexual abuse, mental or physical coercion, discrimination, etc.
Human Rights: Have policies and procedures in place that respect Human Rights and dignity of the Individuals and do not allow/tolerate physical violence, threats, corporal punishment, mental coercion, verbal abuse, disrespectful behavior, bullying, or harassment of any kind.
Wages and working hours: Vendor shall comply with all applicable wage laws and regulations. All legally mandated benefits viz. leaves, social security, insurance etc. shall be provided by the vendors to its employees. Vendors shall comply with prevailing applicable laws and regulations on working hours and minimum wages, overtime and maximum hours.
Child Labour: vendors shall not employee, engage or otherwise use any child labour, HBGTM does not tolerate child labour in any form.
Modern slavery/ Human Trafficking: Vendors shall not engage in any instance of forced, bonded or compulsory labor and/or slavery or trafficking of people.
Health and Safety of Employees: The Vendors shall comply with all applicable occupational health and safety laws and regulations. HBGTM expects its vendors to have reasonable occupational health and safety management system and provide training to employees on occupational health and safety.
HBGTM is committed to reducing the impact of its operations on the natural environment. We expect our vendors to adhere to Industry’ standards on environmental protection. Vendors shall develop, implement, and maintain environmentally responsible business practices.
Vendor shall ensure that the vendor code of conduct is communicated to their employees, subsidiaries, business partners and subcontractors involved in providing services to HBGTM in the language known to them and that they abide by the same. Vendors must self-monitor and demonstrate their compliance with the vendor’s Code of conduct.
Reporting concerns? Vendors are encouraged to report any unethical behaviour or violations of this code without fear of retaliation by writing an email to legal@hbgknowledge.com
HBGTM reserves the following rights to ensure and enforce vendors' compliance with the Code.
Vendor selection: HBGTM will evaluate vendors' compliance with the Code during the vendors' evaluation, selection, or onboarding process, and/or at any time during the vendors' relationship with HBGTM.
Audit and Monitor: HBGTM reserves the right to conduct audit and monitor compliance with this code. Vendors must maintain adequate records to demonstrate adherence to the Code and provide access to these records upon request.
We, hereby acknowledge that, we have read, understood, and agree to comply with this Code of Conduct.